Privacy policy
Privacy and Security Policy
Updated February 17th, 2026
Lancaster Gift Box respects your privacy and is committed to protecting and securely managing all of the personal information that you choose to share with us. During your online visit, you may be required to share personally identifiable information, such as your first and last name, physical address, telephone number, or e-mail address. Lancaster Gift Box collects this information in order to facilitate the delivery of services and/or the completion of an order. Lancaster Gift Box will not sell, share, or rent your personally identifiable information to third parties in ways different from what is disclosed in this statement.
Lancaster Gift Box automatically receives and records information on our server logs from your browser including your IP address, cookies, and the page(s) you visited. This information is not considered personally identifiable information and cannot be used to identify any individual. Despite this, this information, again, will not be sold shared or rented to third parties in ways different from what is disclosed in this statement.
Using Your Information
The personally identifiable information that you share with us is used for internal purposes such as:
- Order history, status, tracking, and confirmation
- Subscription services, e.g. catalogs and e-mail newsletters, designed to inform you of new products, services, and offers
- Analyzing trends and statistics for internal use
As stated above, none of your personally identifiable information will be sold, shared, or rented to third parties. However, Lancaster Gift Box will utilize and share aggregated demographic information with our marketing agents in order to analyze sales trends. This aggregated demographic information is in no way linked to an individual's personal information, and in no way can be used to single out or identify any individual.
Controlling Your Information
In the "My Account" section of lancastergiftbox.com, you can review and/or alter the personally identifiable information that you have provided to us. To delete your account, please contact us at help@lancastergiftbox.com.
E-Mail Newsletters
As a registered user of lancastergiftbox.com, you are signed up to occasionally receive information regarding special offers, seasonal items, new products, and services. This information is normally provided in the form of an e-mail newsletter. At any time, you may opt out of the newsletter by clicking the "unsubscribe" button in a received newsletter or by contacting Lancaster Gift Box customer service at help@lancastergiftbox.com.
SMS Communications
There is no fee from Lancaster Gift Box to receive messages; however, your carrier’s message and data rates may apply. Check with your mobile service provider. Charges are billed and payable to your mobile service provider or deducted from your prepaid account. Consent to receive text messages from Lancaster Gift Box is not required or a condition of purchasing any goods or services.
By providing your mobile number to Lancaster Gift Box, you consent to receive recurring automated text messages. You can unsubscribe from these messages at any time by texting “STOP” to 222200 (a confirmation message will be sent). If you have any questions, text “HELP” to 222200 or email help@lancastergiftbox.com.
Content is not available on all carriers, and carriers are subject to change without notice. Provider is not responsible for any delays upon sending or receiving text messages, or undelivered messages. This service is available in the U.S. only.
Security
Your personal information and payment information is always secure. We use the industry-standard Secure Sockets Layer (SSL) to guarantee the security of your transactions and your information. Lancaster Gift Box uses SSL to make sure that your data is always encrypted, secure, and protected.
Gift Cards
Gift Cards are valid for 365 days after the purchase date. Please contact customer service with questions at help@lancastergiftbox.com.