Join Our Team: Jobs at Lancaster Gift Box
Seasonal and Year-Round Jobs in Lancaster, PA
We're currently hiring for two positions: Seasonal Warehouse Associates and a Fulfillment & Operations Coordinator. Please click on the drop down menu below to see the full job descriptions, qualifications, and compensation. Complete the form below and submit your resume to set up an interview.
We work out a warehouse in the heart of Lancaster City for our daily operations. Please learn more about our team values from the information below.
At Lancaster Gift Box, we work as a collaborative team while doing any task: making gift boxes, prepping for an order, planning for the year ahead, and even taking out the trash. Every box that goes out our door was packed by hand, by a real team, and that's what makes this place what it is.
This business is always evolving, and so the work is too, always shifting and full of learning. We're at a stage in our journey where the next few years are full of growth and opportunity, and we're looking for people who want to be part of that.
Job Information
Seasonal Warehouse Associate:
About Lancaster Gift Box
At Lancaster Gift Box, we work as a collaborative team while doing any task: making gift boxes, prepping for an order, and even taking out the trash. Internally, we call this role the Gift Box Packer. Every box that goes out the door was packed by hand, by a real team, and that's where you come in.
The holidays are our busiest and most exciting stretch of the year, and we're looking for a crew of seasonal packers to help us get it done right. It's hands-on work, it moves fast, and you'll be part of a tight-knit team getting thousands of gifts out the door and into people's hands right when it matters most.
Schedule & Hours
This role runs November 2nd through December 15th, 2026, working 3-5 days a week, 9am to 5pm, with a paid 30-minute lunch break.
We're also offering a few opportunities in early September 2026 to try out the role and see if it's a good fit before the season officially kicks off.
Role Responsibilities
Order Fulfillment
During our peak season, we work in a team of 4-8 people packing around 300-400 gift boxes a day for our large-scale corporate projects and retail orders. The work happens across three stations: gift box filling, bow tying, and shipping. You'll rotate through these stations as part of a team, working together to get every order picked, packed, and shipped accurately and on time.
Tasks:
- Filling gift boxes with the correct products for each order
- Tying bows and finishing boxes to our quality standard
- Preparing and labeling boxes for shipment
- Pulling product from project shelves
- Inspecting merchandise for damage and quality before packing
- Working as part of a rotating team across all three stations
- Preparing for upcoming projects by making shipping boxes, cutting ribbon, and other tasks
- End of day cleanup: sweeping, trash collection, etc.
Qualifications
- Able to lift 40 lbs
- Comfortable working as part of a team in a fast-paced, hands-on environment
- Strong attention to detail, especially with repetitive tasks that need consistent quality
- Reliable and able to commit to the full November 2nd through December 15th season
- Able to read basic instructions and communicate with the team in English
- No experience necessary. We'll train you on the job
A Few Things to Know
We like to have fun while we work. Expect music playing and plenty of chatting with your teammates during shifts. Because group packing is a team effort, headphones are not permitted during group packing times.
Compensation & Benefits
- $15-18/hour, based on experience
- End of season bonus
- Two gift boxes to send to family or friends
- A fun, social, high-energy team environment during our busiest and most exciting time of year
Fulfillment & Operations Coordinator:
About Lancaster Gift Box
At Lancaster Gift Box, we work as a collaborative team while doing any task: making gift boxes, planning for the year, working on client projects, maintaining vendor relationships, and even taking out the trash. (Internally, we call this role the Operations Facilitator.) This business is always evolving, and so the work too is always shifting and full of learning.
We're at a stage in our business journey where the next few years are full of growth and opportunity, and we're looking for someone to join us on our path of discovery. The work may shift and morph, but our mission will always be the same: to enrich human connection through generosity.
Schedule & Hours
This seat directly reports to and collaborates alongside our owner and co-founder, Diana Smedley.
Since our business is highly seasonal, from September through December we require a more full-time commitment during those months (30-40 hours a week), with some possible weekend or later weekday hours. The rest of the year, we can guarantee at least 3 days of work a week (24 hours). Slower-season work shifts toward back-end systems, planning for the holiday season, retail store shifts, along with day-to-day order fulfillment, inventory management, and customer relations.
We typically maintain a weekday schedule of 10am to 6pm with a paid 30 minute lunch, but are flexible with start and end times to accommodate your life's scheduling needs.
Role Responsibilities
Corporate Project Coordination
We specialize in bespoke, large-scale gifting for our corporate clients. We fulfill and ship anywhere from 50 to 500 gifts per project, coordinating the ordering of all packaging and local treats, any custom elements like cards or branded gift boxes, and the packing and shipping of every box. In Q4 2026, we will coordinate the shipment of 4,000+ gifts across 50+ corporate projects. We track everything using a combination of specialized software, Airtable, and G Suite, alongside physical checkpoints.
Tasks:
- Finalizing Concierge (large-scale) project details with clients
- Ordering all inventory needed for projects
- Receiving and tracking inventory for projects
- Tracking all materials provided by clients (mugs, cards, etc.)
- Printing shipping labels for each project
- Managing the fulfillment of each project, jumping on the fulfillment line when needed
Inventory Management
We source products from 100+ PA-based businesses, most of them directly from our makers. We use a combination of Airtable and Google spreadsheets to manage vendor orders and upcoming client projects, and we manage physical inventory across two locations via Shopify: our Fulfillment HQ and our Retail Shop.
Tasks:
- Documenting deliveries and pickups to replenish inventory
- Designing and implementing an inventory tracking system for optimized procedures
- Ordering products and packaging accurately, avoiding excessive surplus, based on projections
- Keeping Shopify inventory up to date
Order Fulfillment
The gift recipient's experience is top of mind at Lancaster Gift Box. Our fulfillment goal is to ensure customer orders are packed quickly, accurately, and with great attention to detail. We ship anywhere from 300 to 500 orders in a given month.
Tasks:
- Picking merchandise required to fulfill orders
- Inspecting picked merchandise for damage and quality
- Safely packing gift boxes for shipment
- Transporting shipments to the post office distribution center
Qualifications
- Comfortable in a fast-paced, small-team environment where priorities can shift day to day
- Strong attention to detail, especially around order accuracy and product quality
- Comfortable learning and using tools like Airtable, Google Sheets, and Shopify (training provided; prior experience a plus)
- Reliable transportation and a valid driver's license (for post office runs and vendor pickups)
- Able to lift 40 lbs
- Prior experience in fulfillment, logistics, retail, or customer service is helpful but not required, though we're happy to train the right person
- Availability to work a more full-time schedule September through December
Compensation & Benefits
- Starting at $20-25/hour, based on experience
- End of year bonus
- Flexible daily start/end times
- Staff discount on Lancaster Gift Box products
- A close-knit team and a front-row seat to a growing local business rooted in community
Team Gift Box Core Values
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Generosity:
Leading with empathy & abundance, and giving freely of our time, attention, and care so others feel genuinely supported.
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Curiosity:
Approaching every challenge with an open and flexible mindset–asking thoughtful questions, resisting assumptions, embracing change, and problem solving creatively so we can innovate & serve people better.
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Collaboration:
Leading with the question “How can I help?", listening actively, and working together as trusted teammates–sharing ideas generously & building something collectively that none of us could accomplish on our own.
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Hospitality:
Meeting people where they are and welcoming them with care, warmth, and respect–making them feel comfortable and valued.
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Inside the Gift Box
- Why do we exist? To enrich human connection through generosity.
- Who do we serve? People & Organizations who believe that relationships matter, and want a simple way to send gifts that are rooted in place.
- What’s our purpose? To curate gifts with the highest quality PA-made products that create meaningful experiences which deepen connection and leave people feeling valued.
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Every Gift Gives Back
At Lancaster Gift Box, we donate 1% of our annual sales to help feed our neighbors. We proudly walk alongside Hunger-Free Lancaster County and its network of community partners working to address food insecurity across Central Pennsylvania.
In 2026, we're honored to support Power Packs Project, whose mission is to empower families with the education and ingredients they need to create nutritious weekend meals so children return to school fed, nourished, and ready to learn.
Lancaster Gift Box Employee Interest Application:
We'll reach out in a few business days to set up an interview.
Questions About Joining Our Team
Do I need experience to apply?
No experience necessary for our Seasonal Warehouse Associate role, we'll train you on the job. For the Fulfillment & Operations Coordinator role, prior experience in fulfillment, logistics, retail, or customer service is helpful but not required.
What's the schedule like during the holidays?
Our holiday season (roughly October through December) is our busiest stretch of the year. Seasonal Warehouse Associates work 3-5 days a week, 9am to 5pm, from November 2nd through December 15th. The Operations Coordinator role shifts to a more full-time schedule (30-40 hours a week) during this same window.
Is this a seasonal job or a year-round position?
We're hiring for both. Our Seasonal Warehouse Associate role runs November 2nd through December 15th, with a few opportunities to try out the role in early September. Our Fulfillment & Operations Coordinator role is a year-round position with a seasonal increase in hours.
What will I actually be doing day to day?
It depends on the role. Warehouse Associates work across three stations, filling gift boxes, tying bows, and preparing shipments, packing around 300-400 gift boxes a day as part of a team. The Operations Coordinator role covers corporate project coordination, inventory management, and order fulfillment.
Do you hire returning seasonal team members?
Yes! We're a small team, so we already know our past team members when they come back. If you've worked with us before, we'd love to have you again, and returning folks often move faster through training since they already know the ropes.
What's it like to work at Lancaster Gift Box?
We're a small, hands-on team that works out of our warehouse in the heart of Lancaster City. Expect music playing and plenty of chatting with your teammates during shifts. We're rooted in Pennsylvania makers and community, and every box we ship is packed by hand, by a real team.